FAQs
We have no minimum order quantity requirements. Even if you only need one steel pipe or one pipe fitting, we can deliver on time and provide comprehensive services. Please note that certain high-grade steel products may require temporary production scheduling, which may result in minimum order quantity requirements. For specific details, please consult our sales team.
Of course, we provide free samples for products priced below $1,000. You only need to cover the shipping costs. For products priced above $1,000, please contact our sales team to discuss specific fees.
For products that are in stock, we will complete the final processing, quality inspection, packaging, and other steps within two weeks and deliver them as soon as possible according to the shipping schedule. For products that need to be ordered for production, an additional 2-3 weeks of production time will be required depending on the quantity requested.
In addition to providing factory warranty certificates, we can also provide test reports from internationally recognized quality testing agencies such as SGS, TUV, and DNV upon customer request. We are also available to assist third-party testing agencies with process inspections and final inspections prior to shipment.
Of course! Whether it's our own factory, processing plant, or our partners' factories, we welcome you to visit and exchange ideas at any time. If you need our assistance with visa matters, please feel free to contact our sales manager.
We are both a supplier and a manufacturer. We have three processing plants and warehouses, as well as a seamless steel pipe factory. We also collaborate closely with other outstanding steel pipe and pipe fitting factories in China, enabling us to offer a wide range of product specifications and a complete product system.
The delivery of the product is just the beginning of our service. If you encounter any issues during use, please feel free to contact our online customer service team at any time, and we will address the matter promptly. Additionally, we have offices in Hong Kong, Thailand, and Malaysia, enabling us to provide on-site technical support as needed.
Resource integration and supply chain capabilities are our core strengths. We offer a wide range of product specifications and numerous product types. At the same time, our inventory and processing capabilities ensure the fastest delivery times. We also provide professional customized solutions and comprehensive after-sales service.